- Joined
- Dec 22, 2011
- Messages
- 47,485
It's not that they're particularly bad or anything. Their biggest issue is parts availability or lack thereof. They're really big on dealer support which is great if you're a dealer but not great if you're a consumer. Almost every part outside of minor stuff like belts is only available through their dealer network. So if you need to buy replacement parts or have any service done, you pretty much HAVE to take it to a dealer, who in turn, can charge whatever they want since they're usually the only place in town. Their commercial units even use specific models of Kawasaki engines that non John Deere dealers can't access. I'm a Kawi dealer and if I try to plug one of their model numbers into the parts lookup for Kawi, I'll get a blank screen on the web site. It's crazy.
As for residential Z-turns, there's some good ones out there. I have customers that use the Toro residential models commercially and even though I don't recommend it, they seem to hold up fairly well. I always tell people that whatever brand they choose just make sure that the local dealer is someone you don't mind dealing with. You might find the best mower in the world but if you have to drive three hours just to get a set of blades, it's not worth it.
Ha, I may need to give you a call! I was kinda thinking about picking up something used at the end of the year. Once I get the yard tamed this week, it should get a lot easier, it's just more area than I'm accustomed to. Still mostly flat, like Florida, but a couple of mild inclines, nothing major. My brother lives on a river in Orlando, though, so he's got some elevation to contend with.